International buyers

★International buyers
We are happy to ship orders internationally.
All purchases are shipped via EMS directly from our shop in Tokyo.
You can keep the item by contacting us through the inquiry form or by following the purchase instructions below.
After confirming your order, we will notify you of the total amount including shipping charges.
If there are some items which you would like that are currently not listed on our website,
we can try and get hold of them but only from artists we are dealing with.

※Items listed on the WEB SHOP are also displayed in the store.
If an item is sold out at the physical store, we will promptly process the sold out process on the WEB SHOP, but it may take some time. Therefore, we may not be able to provide the items you purchased on the WEB SHOP.

Don't hesitate to contact us with your requests

・Import duties, taxes and charges are not included in the item price or shipping charges.
These charges are buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be.
・I pack items with extra care to prevent damage but just in case, all items will be shipped by insured EMS.
・No returns accepted.

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Please refer to this text for purchasing instructions.
You can keep items by referring to this page.
Once your order is confirmed, we will calculate the shipping charges and invoice you again.
※Items listed on the WEB SHOP are also displayed in the store.
If an item is sold out at the physical store, we will promptly process the sold out process on the WEB SHOP, but it may take some time. Therefore, we may not be able to provide the items you purchased on the WEB SHOP.

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This is the field to enter the address of you.
It's okay to be bullshit.
We do not use the information entered here.

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Thank you for your help.Tthis completes the procedure.
We will contact you within 2-3 business days.
We would appreciate it if you could wait for a while.

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CONTENTSコンテンツ

CALENDARカレンダー

2023年12月
日	月	火	水	木	金	土
					1	2
3	4	5	6	7	8	9
10	11	12	13	14	15	16
17	18	19	20	21	22	23
24	25	26	27	28	29	30
31

赤背景は休業日です

【金継ぎお持込み受付可能日】
12/1~6、11～13、15~17、19、20、22～26

配送・送料について

日本国内 ※全国均一料金 -Japan
別決済で送料をお支払済であり、二点目以降を同梱配送: 何点お買い上げいただいても、まとめて一回で発送する場合、送料は700円のみです。
既に別決済でご注文をいただいていて、その際に送料700円をお支払いいただいている場合、2点目以降でも送料が決済されてしまうことを避ける為、こちらをお選びください。
とべとべくさ店舗で受け取り: 弊店より発送はせず、お客様に弊店へお越し頂き直接手渡しいたします。
Asia (outside Japan): Delivery company: Japan post(EMS).
Shipping charge: Shipping rates are calculated based on the shipping destination and the total weight of the items in the cart.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be.
Oceania, America, Middle East: Delivery company: Japan post(EMS).
Shipping charge: Shipping rates are calculated based on the shipping destination and the total weight of the items in the cart.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be.
Europe: Delivery company: Japan post(EMS).
Shipping charge: Shipping rates are calculated based on the shipping destination and the total weight of the items in the cart.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be.

支払い方法について

クレジット
ゆうちょ振替
みずほ銀行
商品代引き（ゆうパック・ゆうメール）
Amazon Pay: Amazonのアカウントに登録された配送先や支払い方法を利用して決済できます。

返品について

返品期限: 商品到着後７日以内。

Within 7 days of receipt of items.
返品送料: お客様都合による返品につきましてはお客様のご負担とさせて頂きます。不良品に該当する場合は当方で負担致します。
不良品: 商品到着後速やかにご連絡ください。商品に欠陥がある場合を除き、返品には応じかねますのでご了承ください。

できる限り、実際の商品に近い色の写真を掲載いたしますが、パソコンでの閲覧という特性上、実際の色調と異なる場合がございます。
その点はご了承ください。
商品の更なる詳細情報をお求めの方は、お問い合わせいただき、ご納得いただいてからご注文ください。

Damaged items can be returned for refunds within 7 days of receipt of items. Return shipping costs will be covered. Claims for damaged items must be received within 2 days of receipt of merchandise.

Basically, Customer Convenience Returns will not be acceptable.
※We make a huge effort during the photography process to ensure the images you see online are as close to the actual products as possible.
However, due to the wide range of computer monitors and color displays,
the color of the actual products may differ slightly from the pictures shown.

For more details on items, please contact us via e-mail prior to placing an order.
Please note that it may take a few days to reply to your emails.
・All items are breakable. Please keep them out of the reach of babies and children.
Some products are highly absorbent. When you store them, wash thoroughly, dry them well and prevent mold growth.