Delivery company: Japan post(EMS).
Shipping charge: Shipping rates are calculated based on the shipping destination and the total weight of the items in the cart.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be.
Oceania, America, Middle East
Delivery company: Japan post(EMS).
Shipping charge: Shipping rates are calculated based on the shipping destination and the total weight of the items in the cart.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be.
Europe
Delivery company: Japan post(EMS).
Shipping charge: Shipping rates are calculated based on the shipping destination and the total weight of the items in the cart.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be.
Damaged items can be returned for refunds within 7 days of receipt of items. Return shipping costs will be covered. Claims for damaged items must be received within 2 days of receipt of merchandise.
Basically, Customer Convenience Returns will not be acceptable.
※We make a huge effort during the photography process to ensure the images you see online are as close to the actual products as possible.
However, due to the wide range of computer monitors and color displays,
the color of the actual products may differ slightly from the pictures shown.
For more details on items, please contact us via e-mail prior to placing an order.
Please note that it may take a few days to reply to your emails.
・All items are breakable. Please keep them out of the reach of babies and children.
Some products are highly absorbent. When you store them, wash thoroughly, dry them well and prevent mold growth.
特定商取引法に基づく表記 -Notation based on the Specified Commercial Transaction Act-
販売業者 -seller-
とべとべくさ [TOBETOBEKUSA]
運営統括責任者名 -name of operation supervisor-
伊藤貴志 [Takashi Ito]
郵便番号 -zip code-
104-0032
住所 -address-
東京都中央区八丁堀1-4-5 幸和ビル1階 Hatchobori 1-4-5, Chuo-ku, Tokyo, JAPAN
商品代金以外の料金の説明 -required fees other than product price-
Shipping charge: Shipping rates are calculated based on the shipping destination and the total weight of the items in the cart.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be.
All items are one of a kind, no 2 are the same.
We do our best to keep the website stock as up-to-date as possible. Because all items are also available at our local shop, sometimes an “IN-STOCK” item may go out of stock between the time your order is placed and the order reaching us.
Items without wooden box/ready-to-ship items(with wooden box in stock) ship within 5 days of ordering. For some of our items, we need to arrange a wooden box after receiving an order. Please allow us 2-4 weeks for shipping..